Terms and conditions

All publications are sent from our fulfilment centre and will be received within 28 days of purchase. Please note that we are entitled to delay delivery until the invoice is paid and therefore items will only be sent once we are satisfied that the invoice has been paid in full.

All prices include VAT (where applicable) but do not include packing and postage, which shall be paid in addition. Delivery to addresses within the UK is £5.46 for the first item and 60p for every additional item thereafter.  If you are placing an order from outside the UK, please contact melisa@nurtureuk.org to discuss bespoke postage options. 

If you have not received your goods within 28 days of placing the order (as mentioned above) but you have not informed us of this issue then, provided the delivery was correctly pre-paid, addressed and posted, we are entitled to deem the order has been delivered.

We will endeavour to deliver goods as quickly as possible, but we cannot be held liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including (but not limited to) strikes or adverse weather conditions that hinder delivery. In such circumstances, we shall be entitled to a reasonable extension of our obligations.

Risk in the goods shall pass to the customer upon delivery of the goods. Title in the goods shall not pass to the customer until we are satisfied that we have been paid in full.

The card types we accept are: